WYDOT Launches oneWYO to Modernize Services and Replace Decades-Old System

The Wyoming Department of Transportation (WYDOT) is set to modernize its internal software infrastructure with the rollout of a new system called oneWYO, marking a major shift from its current Revenue Information System (RIS), which has been in use since 1986, Wyoming News Now reports.

The upgrade aims to improve both customer service and employee efficiency by offering a more user-friendly, flexible platform. According to WYDOT officials, the outdated RIS has become increasingly difficult to maintain and no longer meets the technological demands of the department or the public.

“We’re really excited about it, both from a customer service perspective and from an employee efficiency perspective,” said Jordan Young, Deputy Public Affairs Officer at WYDOT. He noted that “technology has changed a lot since then, and we wanted to make sure we had a more modern system for our employees and the public as well.”

The new platform, called MAX internally and branded publicly as oneWYO, is designed to support a range of self-service options that previously required in-person visits. These include renewing a driver license, ordering driving records, and scheduling driving tests—all of which will be available online.

Driver Services Program Manager Misty Zimmerman emphasized the need for the switch, explaining that RIS has become nearly impossible for IT staff to manage.

“MAX will be much more efficient for Driver Services employees and for the citizens of Wyoming,” she said.

The modernization effort was made possible by 2021 House Bill 254, which authorized WYDOT to pursue and fund the upgrade. The department reports that the transition to oneWYO will cost approximately $20 million.

The system is expected to launch this summer. Young said the goal is to not only improve service delivery but also reshape the public perception of the Department of Motor Vehicles in Wyoming.

“We pride ourselves in being a little different than most DMVs,” he added. “This is a great way to continue to buck that stereotype.”